Privacy Policy

Welcome to UrbanCanucks ("we," "our," or "us"). Your privacy is a top priority for us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our guide to living in Canada’s major cities, covering work, culture, and entertainment.

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Mailing address (if required for correspondence or subscriptions)

Preferences and Interests

• Selected topics or content preferences related to city living

• Feedback or surveys on user interests

Technical Data

• IP address

• Browser type and version

• Device type and operating system

Payment Information

• Credit/debit card details (if applicable for premium content or services)

• Billing address

Usage Data

• Pages visited, time spent on our website, and services accessed

2. How We Use Your Information

We use your information to:

Provide and Enhance Services

• Deliver personalized content based on user preferences.

• Send newsletters, articles, and updates tailored to your interests.

Communicate Updates

• Notify you about platform updates, cultural events, and new features.

• Share promotional offers and city-specific guides (with your consent).

Process Payments

• Securely handle transactions for premium content or subscription plans.

Improve User Experience

• Analyze user behavior to refine our website functionality and content offerings.

Legal Compliance

• Comply with applicable laws and respond to lawful requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, your data may be shared with:

Service Providers

• Vendors assisting with hosting, email communication, and payment processing.

Content Partners

• Collaborators offering additional resources or events to enhance your experience.

Legal Authorities

• When required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance website performance and navigation.

• Personalize your browsing experience.

• Track usage patterns to optimize content and features.

You can manage or disable cookies through your browser settings. Note that some features may not function correctly without cookies.

5. Data Security

We implement industry-standard measures, including encryption, to protect your personal data. However, no online platform can guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or updates to your data.

• Delete your account and associated data.

• Opt out of receiving promotional communications.

To exercise these rights, contact us at [email protected].

7. Contact Us

For questions about this Privacy Policy, contact us at: 9616 44 St SE #33, Calgary, AB T2C 2N4, Canada
Email: [email protected]Phone: +1-640-905-1945